(4 reviews)
| Sales hours: | 10:00am to 9:00pm |
View all hours
| Sales | |
|---|---|
| Monday | 10:00am–9:00pm |
| Tuesday | 10:00am–9:00pm |
| Wednesday | 10:00am–9:00pm |
| Thursday | 10:00am–9:00pm |
| Friday | 10:00am–9:00pm |
| Saturday | 9:00am–9:00pm |
| Sunday | Closed |
(210) 591-1338 (210) 591-1338
Inventory
Used
2022 Lexus NX 350 F-SPORT HANDLING8,057 mi.
$46,998
-
Used
2022 Honda Pilot Special Edition26,225 mi.
$34,998
-
Used
2018 Chevrolet Colorado Z7137,858 mi.
$29,998
-
Used
2018 Ford Escape SE79,434 mi.
$15,998
-
Used
2021 Ford Bronco Sport Outer Banks17,211 mi.
$30,998
About our dealership
This seller has been on Cars.com since December 2016.
Experience Clear and Simple Car Buying and Selling
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Reviews
(4 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
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1.0
Unorganized and no customer service
July 18, 2023
By Daniel G from San Antonio, Texas
The Live Oak location is one of the worst. We get told one thing then get there and are told something different. They do not do what they say they will do, and they schedule appointments then the car salesman is not there. He is conveniently off, a fact he did not state to us. We come from out of town and the car that we were assured by a person and their own system, was there, was in fact not. Then they offer us a $50 credit for gas, but I have to go and put the gas first to get reimbursed. We drove a combined 170 miles and wasted 3 hours of drive time to get there only to be told oh sorry you were misinformed. I called twice on the day we were told our car would be ready since no one there bothered to call us and were told oh sorry not today. Just disorganized, unfriendly, full of "my apologies" and xx.
1.0
Unorganized and no customer service
July 18, 2023
By Daniel G from San Antonio, Texas
The Live Oak location is one of the worst. We get told one thing then get there and are told something different. They do not do what they say they will do, and they schedule appointments then the car salesman is not there. He is conveniently off, a fact he did not state to us. We come from out of town and the car that we were assured by a person and their own system, was there, was in fact not. Then they offer us a $50 credit for gas, but I have to go and put the gas first to get reimbursed. We drove a combined 170 miles and wasted 3 hours of drive time to get there only to be told oh sorry you were misinformed. I called twice on the day we were told our car would be ready since no one there bothered to call us and were told oh sorry not today. Just disorganized, unfriendly, full of "my apologies" and xx.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
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Excellent experience
December 25, 2020
By Car shopper from San Antonio Texas
We bought a 2019Hyundai Elantra at this carmax. It was a very good experience. Staff was helpful but not pushy or aggressive. The fixed price was fair and made the process less stressful. The dealer charges were all reasonable with no ridiculous added charges. Overall an excellent experience.
5.0
Excellent experience
December 25, 2020
By Car shopper from San Antonio Texas
We bought a 2019Hyundai Elantra at this carmax. It was a very good experience. Staff was helpful but not pushy or aggressive. The fixed price was fair and made the process less stressful. The dealer charges were all reasonable with no ridiculous added charges. Overall an excellent experience.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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1.0
Overpriced!
September 23, 2018
By Overpriced from San Antonio, TX
Almost bought a car only to find out from my bank it was NOT worth the price they started at. It was such a disappointment. Carmax said they’re not the bad guys because they are a “retail “ shop not a dealership?!? Overpriced is still overpriced.
1.0
Overpriced!
September 23, 2018
By Overpriced from San Antonio, TX
Almost bought a car only to find out from my bank it was NOT worth the price they started at. It was such a disappointment. Carmax said they’re not the bad guys because they are a “retail “ shop not a dealership?!? Overpriced is still overpriced.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
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4.0
Car service was goof
August 16, 2018
By Darius S Garcia from San Antonio
The service was good and the financing was excellent overall the visit was good and the staff was very friendly and helping I would go back
4.0
Car service was goof
August 16, 2018
By Darius S Garcia from San Antonio
The service was good and the financing was excellent overall the visit was good and the staff was very friendly and helping I would go back
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
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See all 4 reviews
Notable highlights
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