800-695-2780 (2024)

FAQs

Why is Comenity Bank calling me? ›

Comenity Bank or Generic may contact you via call, text or email: If your account is past due. In response to account questions or concerns. With marketing and servicing emails.

The US Federal Depository Insurance Corporation has punished Comenity Bank of Wilmington in Delaware and Comenity Capital Bank of Salt Lake City in Utah for deceptive practices related to the marketing and servicing of credit card "add-on products," in breach of s5 Federal Trade Commission Act.

Stop Debt Harassment Calls From Comenity Bank

Call us at (855)254-7841 for immediate assistance with our free services to put a stop to the harassment from Comenity Bank!

UDAAP is an acronym representing laws that prohibit Unfair, Deceptive, or Abusive Acts or Practices in the context of trade or business. If Comenity Bank violated the law, you may be entitled to money damages and Comenity Bank will pay our fees and costs.

This claim will come in the form of a letter notifying you of the debt. If you owe the debt and cannot pay it, you still need to respond. This will only give Comenity Bank Debt Collection a default judgment against you.

This card issuer, a subsidiary of Bread Financial Holdings, has long been known for offering dozens of store credit cards from popular retailers like Big Lots, IKEA and Ulta Beauty. If you're curious about the cards Comenity Bank offers, read on to learn more.

Was Comenity Bank hacked? A. No, we did not experience a cyber attack of any kind.

Comenity Bank is a financial services company offering credit cards, personal loans, "buy now, pay later" plans, high-yield savings accounts and certificates of deposit. The bank is a subsidiary of Bread Financial, and you will see the Comenity name on credit cards issued by the bank.

We've changed our name and our identity. Comenity is now Bread Financial. We've expanded beyond credit (credit cards managed by Comenity Bank or Comenity Capital Bank) and saving products to provide simple, personalized payment, lending and saving solutions.

A TCPA class action lawsuit was filed against Comenity Bank—which owns a number of popular store credit cards like Abercrombie and Fitch, Crate & Barrel, Ann Taylor, and Victoria's Secret just to name a few—alleging the bank placed call to consumers' cell phones using an automatic telephone dialing system and/or a ...

Why is Comenity Bank closing my credit cards? ›

Your Comenity Bank credit card could have been closed for various reasons, including the following: Inactivity. Your account was in default. Missed payments.

If you are being harassed or subjected to any of these, deceptive, or abusive debt collection practices, it is time to hold Comenity accountable. If you receive three or more calls a day from Comenity, please contact our office for a free, no obligation consultation at 1-800-219-3577.

If you default on any of your Comenity accounts, or with any of your other creditors, and you are unable to work out a solution with them, you will end up in collections.

To dispute a Comenity Bank charge, log in to your Comenity Bank account and search for the transaction to dispute, you must inform Comenity Bank of the dispute in writing. You may call customer service about the dispute at 1 (855) 823-1001, though they are not obligated to investigate unless you give a written notice.

Calling family members

Debt collectors are hired to get you to pay up the money you owe to their clients. To do this, they'll reach out to you by mail or phone to convince you to come up with the cash. But if debt collectors can't find you? Then they can contact your family members.

Comenity Bank is a financial services company offering credit cards, personal loans, "buy now, pay later" plans, high-yield savings accounts and certificates of deposit. The bank is a subsidiary of Bread Financial, and you will see the Comenity name on credit cards issued by the bank.

Was Comenity Bank hacked? A. No, we did not experience a cyber attack of any kind. The servicing issues we are experiencing are the result of a planned system update.

Comenity Bank, or Bread Financial, is the issuing bank for some of your favorite retailers' credit cards like Bed Bath & Beyond, Eddie Bauer and even the NFL. Comenity Bank issues over 100 store cards, including for: Ikea. Ann Taylor.